Rooted in Grace Lawn Co. of Texas
1. Services
Rooted in Grace Lawn Co. of Texas provides lawn care services as outlined in your approved quote or service agreement. Services may include mowing, edging, trimming, blowing, and other agreed-upon services.
2. Scheduling
Service dates are subject to change due to weather, equipment issues, or route scheduling. We will make reasonable efforts to notify customers of any changes.
3. Weather Policy
In the event of inclement weather, services may be delayed or rescheduled. We prioritize safety and quality and will complete service as soon as conditions allow.
4. Property Access
Customers are responsible for ensuring gates are unlocked and service areas are accessible on scheduled service days. If access is not available, a service fee may still apply.
5. Customer Preparation
Customers should remove items such as toys, furniture, hoses, and vehicles from service areas prior to arrival. Additional time required due to unprepared properties may result in extra charges.
6. Property Conditions
We are not responsible for damage to hidden or unmarked items, including sprinkler heads, irrigation systems, pet waste, rocks, or other pre-existing conditions.
7. Insurance & Liability
Rooted in Grace Lawn Co. of Texas is fully insured. However, we are not liable for damage caused by hidden hazards, improperly installed items, or pre-existing property conditions. Any claims must be reported within 48 hours of service.
8. Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. Late payments may result in additional fees, paused service, or account suspension.
9. Non-Payment
Overdue accounts may result in suspension or termination of service until the balance is paid in full. The customer is responsible for any collection costs incurred.
10. Cancellation
We reserve the right to cancel or suspend service due to non-payment, unsafe conditions, or repeated issues. Customers may cancel services with reasonable notice.
11. Photography & Video Release
We may take photos and videos of work performed on your property for quality control, documentation, and promotional use, including on our website, social media, and advertising materials. No personal or identifying information will be shared. If you prefer that your property not be photographed or recorded, please notify us in writing prior to service.
12. Agreement
By scheduling or accepting service from Rooted in Grace Lawn Co. of Texas, the customer agrees to these Terms & Conditions.
Contact
Rooted in Grace Lawn Co. of Texas
📞 469-756-1568
Rooted in Grace Lawn Co. of Texas
Rooted in Grace Lawn Co. of Texas (“we,” “our,” or “us”) values your privacy and is committed to protecting any personal information you provide when using our website, contacting us, or scheduling services.
1. Information We Collect
We may collect the following types of information:
We only collect information necessary to provide lawn care services and customer support.
2. How We Use Your Information
We use your information to:
We do not sell or rent your personal information.
3. Information Sharing
We do not sell your personal information.
We may share limited information only when necessary with:
4. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Website Tracking
If our website uses cookies or analytics tools, they may collect non-personal information such as:
This helps us improve website performance and user experience.
6. Your Rights
You may request to:
To make a request, contact us using the information below.
7. Third-Party Services
Our website may use third-party services (such as payment processors or booking systems). These providers have their own privacy policies, and we are not responsible for their practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Rooted in Grace Lawn Co. of Texas
📞 469-756-1568